Branded Live Tracking for a 5-Star Customer Experience
Bring consumer-grade visibility to your B2B customers with branded live tracking, white label pages, live ETAs, and automated updates.
Customizable notifications that reach their recipients
Track-POD provides a variety of options to set up customer shipping notifications in the most effective manner. The core goal of the functionality is to keep your customers informed, thus reducing the need to answer their inquiries manually.
White label tracking page for B2B deliveries
Customize the appearance and content of your live tracking page to deliver a professional, self-service experience from dispatch to delivery confirmation.
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Custom branding: Personalize your tracking page with your company logo, brand colors, favicon, and custom button and link colors.
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Configurable delivery visibility: Choose whether customers see their place in line, order status timeline, driver details, goods information, and delivery comments.
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Direct driver contact: Enable a Call Driver button and allow customers to provide delivery instructions.
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Custom proof of delivery: Give recipients access to downloadable ePOD documents, delivery signatures, and photos.
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Customer feedback: Collect star ratings and feedback directly through the tracking page after delivery.
Custom live tracking URL for a consistent brand experience
Customize your live tracking URL to a recognizable branded web address. Give your customers a tracking link that reflects your business, not a third-party software provider.
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Domain personalization: Use your own domain to create a branded web address for your customer-facing tracking page.
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Consistent brand identity: Combine your custom URL with a personalized logo, favicon, and tracking page colors.
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Customer-ready tracking links: Share direct links to delivery information through email and SMS notifications.
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Professional presentation: Extend your brand identity beyond dispatch.
Interactive live map with order details
Track-POD's interactive map shows live driver locations with all delivery information, dramatically reducing the number of calls about order status.
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Consumer-grade tracking: Let customers follow their ongoing orders on an interactive map, just like they would track a personal online order.
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Order details at a glance: Display goods, quantities, driver details, and delivery status alongside the live map.
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Controlled location sharing: Show the driver's live location only to the next customer on the route, protecting other customers' delivery information.
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Delivery status timeline: Show key order milestones so customers can follow progress from dispatch to completion.
Automatic ETA recalculation en route
Track-POD continuously recalculates ETAs based on route progress, helping you proactively manage delays and keep your FADR high.
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Automatic ETA recalculation: See updated estimated arrival times every 6 minutes to account for changing traffic and route conditions.
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Custom ETA time ranges: Choose how much time to add before and after the estimated arrival.
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Dynamic schedule adjustments: Keep arrival estimates aligned with changes to route start times and delivery schedules.
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Early visibility into delays: Help dispatchers identify deliveries at risk of running late and take action before missed time windows become a problem.
How branded live tracking with ETAs transforms logistics operations
Maximizing FADR & Minimizing Fuel w/ Live Tracking: ACDC Dynamics
Learn how South Africa's #1 wholesale electrical distributor eliminated failed deliveries due to no-shows with Track-POD's live tracking.
Improving Traceability in Time-Critical Seafood Logistics: Zeelandia van Belzen
Scaling seafood deliveries means working against the clock. Learn how Zeelandia van Belzen excels in B2B logistics of fresh and live fish products.
Eliminating Order Status Calls with Live Tracking: Imperial Brady Canada
Thanks to Track-POD, driver time is reduced by 1 hour daily. Self-customer service with real-time tracking eliminated every call on the status of the order.
You're in good company
What our clients are saying
Track-POD is an easy-flowing system that’s not difficult for drivers. It dropped us from an average of 24 minutes per delivery down to 17 minutes per delivery, which is a huge saving when you have 100+ drivers. The difference between then and now is that we have the flexibility to adjust on the fly.
Rob BarrImperial Dade Senior Transportation Manager
Track-POD is one of the only all-in-one software options with good auto route planning, e-signatures, and live tracking. Versatility, ease of use for new staff, adaptable to our system. Drivers picked up the use quickly, even older, less tech-savvy team. The geolocations and photos/signatures are excellent PODs.
Ian NolanDepot Operations Manager at GAP Ltd
Because Track-POD is so easy to use, as the driver drives with it, they get extremely consistent and fast. I love that with Track-POD there is a way to make it very easy and just say: we have this many vehicles – go for it and create our routes.
Stephanie ChuppDirector of Sustainability at Prep to Your Door
Customers know exactly when they’re getting their deliveries and they’re able to track the vans’ progress through Track-POD – this has been a massive asset in building trust. No one struggled with Track-POD for more than a few days – it’s really easy to use for everyone.
Catherine PowellDespatch Coordinator at TyreLine Distributors Limited
Track-POD has an easy, clear, intuitive interface, the ability to integrate and import data, map-focused route planning, and a licencing model I could manage and live with. Not only has the product never broken on us, working with the Track-POD team has proved to be a good working relationship.
Robert CampbellCo-Founder at ZMOVE
Try branded live tracking for free
Try branded live tracking with ETAs for free by starting your 7-day trial with Track-POD, no strings attached. Customize your white label tracking page, get a branded URL, and dramatically improve your first-attempt delivery rate with our interactive live tracking map and automatic ETA updates.
10,000+ businesses all over the world use Track-POD every day to improve the delivery experience for their customers with branded live tracking. Give your B2B clients consumer-grade visibility into the last-mile delivery process with Track-POD.
Frequently Asked Questions
White label tracking lets you adjust the appearance and content of your customer-facing tracking page, including your logo, colors, etc. A branded tracking URL lets you use your own domain to also customize the web address of that page. Together, they create a consistent experience that reflects your business rather than your delivery software provider.
Yes, customers can access their delivery tracking page directly through a link sent via SMS or email. The page works in a web browser on smartphones, tablets, and computers, with no app installation or customer account required.
Track-POD recalculates ETAs approximately every 6 minutes based on the driver's actual real-time progress along the route. You can also configure an ETA time window to give customers a realistic arrival range rather than a single estimated arrival time.
With Track-POD, you can create a white label delivery tracking page with your company logo, brand colors, favicon, and customizable buttons and links. This gives customers a consistent branded experience throughout the delivery process.
Track-POD allows custom branded tracking URLs using your company's domain instead of a generic tracking address. Please reach out to our support team to claim your custom live tracking URL.