Track-POD Achieves SOC 2 Type II Compliance, Elevating Trust and Security

Updated on February 15, 2024

We are thrilled to announce that Track-POD, your trusted all-in-one solution for order management, route planning and electronic proof of delivery (ePOD), has achieved a significant milestone by securing SOC 2 Type II compliance. 

This accomplishment not only highlights our unwavering commitment to data security and privacy but also reinforces our dedication to operational reliability and excellence.

Understanding SOC 2 Type II compliance

SOC 2 Type II compliance is based on a rigorous auditing process that evaluates an organization's data management practices against five Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. 

Unlike SOC 2 Type I, which assesses the design of controls at a specific point in time, SOC 2 Type II examines the effectiveness of these controls over a period, typically at least six months, offering a more comprehensive assurance of an organization's commitment to data protection.

By adhering to the SOC 2 requirements, Track-POD confirms the implementation of essential data security controls and commitment to privacy practices for client data.

Why this achievement matters for Track-POD and our customers

Enhanced data security and privacy

SOC 2 Type II compliance assures customers that Track-POD employs stringent controls to protect their data against unauthorized access and threats, thus minimizing the risk of data breaches and unwarranted security incidents.  

Our commitment to continuous monitoring and improvement means we are always at the forefront of security practices, ensuring customer data is handled with the utmost care.

Proven reliability and operational integrity

This compliance is a testament to our system's reliability and the team’s ability to deliver our services consistently, as promised. Track-POD’s customers can trust in the availability and performance of our software, knowing that it has been rigorously tested and verified.

Strengthened trust and confidence

For Track-POD’s customers, this achievement means peace of mind. Knowing that your last mile delivery management solution provider meets the high SOC 2 Type II compliance standards makes it easier to trust us with your critical operational data. 

This level of transparency and accountability sets Track-POD apart in the delivery management software market.

Competitive edge in a security-conscious market

In today's digital landscape, data security is a necessity and a competitive advantage. By achieving SOC 2 Type II compliance, Track-POD demonstrates to current and potential customers that we are a leader in providing secure, reliable delivery management solutions.

Track-POD’s journey to SOC 2 Type II compliance

Achieving SOC 2 Type II compliance required a meticulous approach, starting with a deep understanding of the Trust Service Criteria and conducting a thorough risk assessment. 

We implemented tailored controls, documented our policies and procedures, and ensured our team was trained and aware of their roles in maintaining compliance. 

The audit process, conducted by an independent SOC 2 auditor, involved rigorous testing of our controls, demonstrating their effectiveness over time.

This journey was about meeting standards and embedding a culture of security and reliability within our operations.

Looking ahead: Track-POD’s commitment to excellence

This milestone is not the end of our journey but a stepping stone towards higher standards of security, reliability, and trust. Track-POD remains dedicated to upholding these standards, continuously improving our processes, and ensuring our customers' data is always protected.

We want to thank our customers for their trust and support, which drives us to achieve such significant milestones. Together, we are setting new standards in the delivery management industry, empowering your business to thrive in a secure and reliable digital environment.

If you are not a customer yet, feel free to test the Track-POD platform by registering for a free 7-day trial!