Upgrade courier management with cloud-based dispatch software
Overwhelmed with manual scheduling and day-to-day dispatching? Courier software is a must-have for any delivery operation that wants to automate manual tasks and let dispatchers focus on the human side of the business. From instant daily job assignment to live courier tracking - Track-POD will handle your dispatch management in the following ways.
Imagine all of your time-consuming tasks handled by a superhuman assistant. This is what putting together daily schedules for your team looks like with Track-POD.
Our dispatch dashboard is synced with the Track-POD mobile app, which means assigning all of your delivery jobs takes less time than making one dispatch phone call.
With courier tracking software, you're always informed of your staff's whereabouts and progress on delivery jobs. GPS tracking is also available to customers at home.
Track-POD stores performance data on all of your couriers to help you analyze and improve efficiency with real-time and historical insights. KPIs and PDF reports supported.
What is courier software and how does it work?
Trucking dispatch software is a system that handles courier management with AI and automation. Smooth dispatching and scheduling sounds great but how does it actually work? Below is a deep dive into how Track-POD award-winning software operates, step by step.
Add your couriers
Specify courier and vehicle informationDispatch management starts with adding all of your resources - human and equipment - to the system. Track-POD will ask you to add your couriers and match them to vehicles and depots. At this stage, you also set individual login details - usernames and passwords that your couriers will use to authorize themselves in their mobile apps.
Add your orders
Import delivery tickets for the dayNext up is adding your orders. You can do that manually or automatically. Manually means importing orders via a CSV/Excel file. Automatically means setting up 1-click integration with your Shopify store, eBay shop, etc. - or using an API to connect Track-POD to your CRM or ERP.
Let Track-POD assign people to jobsOur courier management system will consider your staff's working hours, breaks, and all order and customer details to schedule delivery jobs in the most efficient way. The best part is that scheduling takes seconds. You can always make adjustments or change priorities afterward.
Dispatch in seconds
Send delivery tickets to the courier appThe biggest advantage of using cloud-based courier service software is that all data is synced up. Once you have your delivery schedules, you can dispatch right away. Track-POD sends all jobs to the couriers' mobile apps and they can instantly see their tasks for the day.
Cloud-based courier software for your business
Dispatching doesn't have to take a toll on your resources. By going with a cloud-based solution, you don't need to increase your IT spend or wait months for multi-step implementation. Getting started is only a matter of adding your data to the system.
Track-POD is the perfect dispatch software for a small business and a larger logistics operation alike. We power courier companies and in-house delivery operations from various industries, including food delivery, retail, HoReCa, field services, etc.
Make your dispatchers' lives easier and eliminate human error by moving to fully automated scheduling and courier management. The result is hours saved on dispatching that you can spend scaling your operations.
Dispatch on the go
No more lags in dispatching. Track-POD stores all data on your team's availability so that scheduling and job assignments can be completed in seconds. As soon as daily delivery schedules are ready, they're shared with couriers via their mobile devices.
Track in real-time
Our courier tracking software makes it easy to know how your staff is performing at any given point in time. See all of your couriers on the map and share tracking links with customers. Both dispatchers and people expecting deliveries are kept in the loop.
Grow with Track-POD
We offer flexible pricing so that you can move to full-feature courier dispatch software when you're ready. Start with one driver in the system and expand as you grow your business. We store your performance analytics and make it easy to learn and scale.
What businesses achieve with Track-POD
Track-POD is an easy-flowing system that’s not difficult for drivers. It dropped us from an average of 24 minutes per delivery down to 17 minutes per delivery, which is a huge saving when you have 100+ drivers. The difference between then and now is that we have the flexibility to adjust on the fly.Rob Barr
Veritiv Canada Transportation Manager
Track-POD is one of the only all-in-one software options with good auto route planning, e-signatures, and live tracking. Versatility, ease of use for new staff, adaptable to our system. Drivers picked up the use quickly, even older, less tech-savvy team. The geolocations and photos/signatures are excellent PODs.Ian Nolan
Depot Operations Manager at GAP Ltd
Because Track-POD is so easy to use, as the driver drives with it, they get extremely consistent and fast. I love that with Track-POD there is a way to make it very easy and just say: we have this many vehicles – go for it and create our routes.Stephanie Chupp
Director of Sustainability at Prep to Your Door
Customers know exactly when they’re getting their deliveries and they’re able to track the vans’ progress through Track-POD – this has been a massive asset in building trust. No one struggled with Track-POD for more than a few days – it’s really easy to use for everyone.Catherine Powell
Despatch Coordinator at TyreLine Distributors Limited
Track-POD has an easy, clear, intuitive interface, the ability to integrate and import data, map-focused route planning, and a licencing model I could manage and live with. Not only has the product never broken on us, working with the Track-POD team has proved to be a good working relationship.Robert Campbell
Co-Founder at ZMOVE
Try courier software for free
Courier software solutions need to address your specific challenges. We built Track-POD with delivery businesses of all sizes in mind, which means you get 100% useful features and 0% headache related to manual tasks. Try dispatch software free or charge today and see how your company transforms with Track-POD.
Frequently Asked Questions
Courier management software is an automated solution to the key courier service and dispatch management challenges. From day-to-day scheduling and centralized dispatch to courier tracking and delivery confirmation - courier management software takes care of what used to be time-consuming manual tasks.
A courier service system or courier management system (CMS) is the type of software that helps dispatchers organize the daily schedules of many couriers at once. You can import your orders, schedule deliveries or collections, and dispatch in seconds. A courier management system also allows you to keep track of your staff in real-time.
A courier system works in the same way a dispatcher would work but with all processes automated. First, you add your couriers into the system, then you import daily orders, and then you build schedules days or weeks in advance. After that, a courier system will dispatch jobs in seconds and give you the couriers’ location throughout the day.
The three examples of courier services are deliveries, collections, and deliveries & collections combined. Meanwhile, delivery services come in many varieties such as same-day delivery, on-demand delivery, contactless delivery, carbon-neutral delivery, overnight delivery, etc.
Dispatch management is a process that requires a dispatcher or transportation/logistics manager and a courier dispatch management system. Track-POD is one of the best courier software providers on the market, offering scheduling, centralized dispatch, courier tracking, and analytics. Get started for as little as $29/mo per courier and upgrade to more couriers or more advanced plans when you're ready.