Introducing Simplified Order Completion for Streamlined Driver Workflow

Updated on May 29, 2024 by Edvardas Pocius

Consider a parcel delivery service during the holiday season, where drivers are pressured to deliver hundreds of packages daily. Every minute saved can significantly impact overall efficiency and customer satisfaction. 

This is where Track-POD's new simplified order completion option proves invaluable, transforming how delivery drivers manage their tasks.

What is simplified order completion?

The simplified order completion option is set by dispatchers and allows delivery drivers to complete orders with fewer steps. 

Unlike the regular order completion process, which involves multiple steps for each delivery, the simplified order completion feature lets drivers mark deliveries as complete with minimal input, saving time and reducing administrative burden.

How is it different from the regular order completion?

Understanding the difference between the regular order completion process and the new simplified order completion process is key to appreciating the benefits of this feature. Here's a detailed comparison of the two processes.

The regular order completion process:

1. Open route information to access the route details.
2. Open the order tab to navigate to the specific order.
3. Click Arrived to mark the arrival at the delivery location.
4. Use the Mass POD button to record the status for all items or individually update each item.
5. Record ePOD Information by adding comments and photos, obtaining customer signatures, and then clicking Save.
6. Click Departed to complete the order by marking it as departed.

The simplified order completion process:

1. Open route information to access the route details.
2. Click Complete on the order tab to mark the order as complete.
3. Record ePOD Information by adding comments and photos, obtaining customer signatures, and then clicking Save.

The value of simplified order completion

Efficiency in high-volume delivery scenarios

For businesses handling high-volume deliveries, every second counts. The simplified order completion option significantly reduces the time spent on administrative tasks, allowing drivers to complete more deliveries in less time. 

This is particularly beneficial for:

• Parcel delivery services:
  Especially during peak times like holidays, where quick turnaround is essential.
• E-commerce businesses:
  Managing high order volumes efficiently to ensure timely delivery.
• Medical supply deliveries:
  Where quick and accurate delivery of supplies is critical.

Enhanced driver productivity

By simplifying the completion process, drivers can maintain a smoother workflow. This leads to:

• Reduced manual entry errors:
  Less data entry means fewer chances for mistakes.
• Higher job satisfaction:
  Drivers can complete their routes faster and with less hassle.

How to enable simplified completion?

Enabling the simplified order completion feature in Track-POD is quick and easy. Follow these steps:

1. Log in to your Track-POD account
2. From your dashboard, go to the Settings menu.
3. In the Settings, find the Mobile Workflow section.
4. Toggle the option to activate the Simplified Completion feature.

Try Track-POD today

If you're not a Track-POD user, now is the perfect time to join us. Register for a free 7-day trial and experience the benefits of simplified delivery management, last-mile delivery route optimization, and advanced electronic proof of delivery (ePOD) tracking.