Checking, Scanning and Proof of Delivery [Infographic]

Updated on November 19, 2020 by Tamara Lobach

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They say it's better to see something once than to hear about it a hundred times.

In this blog post, we visualize the most important processes in Track-POD last-mile delivery workflow: scanning, checking, and electronic Proof of Delivery (POD).

1. Load Check -> Sign -> Delivered

Start route


The driver starts the route and passes the Load Check, where they confirm or do not confirm the fact of the loading of the orders. If the order was not loaded, it is automatically assigned the Rejected status.


The driver has passed the Load Check and is on the way to the client's address.


The driver arrives at the customer's address. Orders with the Rejected status after the Load Check cannot be delivered. For other orders, to confirm that they were successfully delivered, the driver gives their mobile phone to the customer for e-signature and feedback.

Then, the order is assigned the Delivered status and after passing all the points, the driver can close the route.

2. Scanning while Load Check -> Scanning on customer's site


The driver scans orders when passing the Load Check to confirm that they have been shipped, and then at the customer's location to confirm successful delivery.

3. Scanning of items

Scanning of items2

The driver scans all items in the order at the customer's address. After the process is complete, this order will automatically be assigned the status Scanned.

Now you know how we handle key last-mile logistics processes at Track-POD. If you're curious about our solution and would like to talk in more detail about how we could help your delivery business, book a free demo.