October 14, 2021
This is the fourth interview in our Meet the Team series where we sit down with the people behind Track-POD to talk about what they do on a daily basis. We've now talked to a developer, a customer success guru, and a QA engineer. Meet Tamara Komarovskaya, our Business Analyst.
It's been two years since I joined the team.
I began working as a UX writer. My responsibilities included crafting text for the interface of web and mobile applications. That is, in fact, I who came up with what the buttons, individual options, dialogs would be called, created errors text, push-notifications, and the like. As a matter of fact, I managed to work with all the text that our users see when they open the Track-POD app.
Thanks to this, I delved into the interface, which helped me to become more aware of the value of the product for the user and subsequently become a business analyst.
I asked her before the interview, she thinks I'm... a French-English interpreter! Well, not bad at all.
Meetings, requests, teamwork, requirements, and research.
We really had enough improvements to be proud of. I would highlight the following things:
There's still plenty of stuff planned so we have something to please our users.
In the categories that Track-POD belongs to, there are decent competitors. Among them, I would single out Onfleet for the ability to create teams, customization of the tracking page, planning capabilities on the map, and for their extensive chat. I would also like to mention the Tookan application for a wide set of user rights and for a voluminous Analytics module. There is also Routific, which I like for its ease of use and excellent UX.
I want our users to know that their voice is an important benchmark for product development because most of our tasks consist of customer requests. We really appreciate the truthful feedback and suggestions for improvements.
Working in a Track-POD means working with professionals in their field and that's highly motivating. It is also good to realize that you can bring something new and participate in creating a unique useful product.