10 Steps to Prevent Logistics Cyber Attacks and Protect Your Operations

Updated on January 06, 2023 by Patrick Chown

The logistics industry relies heavily on digital tools and communication infrastructure to streamline operations and improve efficiency. These technologies enable logistics companies to track shipments, communicate with clients and partners, and access important data.

However, this reliance on technology also makes logistics operations vulnerable to cyberattacks, which can have serious consequences for businesses and their clients. This article will explore the cybersecurity concerns facing the logistics industry and discuss strategies for protecting your business from these threats.

The risks of cyber attacks in logistics operations

Cyberattacks can take many forms, such as malware, phishing scams, and ransomware, and can have serious consequences for logistics companies.

Disruption of operations is one potential outcome of a cyberattack, as hackers may access and manipulate data or shut down systems altogether.

This can lead to delays and lost profits, as well as damage to a company's reputation. Additionally, logistics companies handle a range of sensitive data.

• Client information.
• Financial records.
• Proprietary business information.

A successful cyberattack could result in the loss or theft of this data, which could have serious consequences for the company and its clients.

Financial losses can also occur as a result of cyberattacks, including direct losses like the cost of repairing or replacing damaged systems, or indirect losses due to disrupted operations or lost business.

Cyberattacks on logistics operations can also potentially result in the interception of shipments. For example, if a hacker is able to access the tracking information for a shipment, they may redirect it to an unauthorized location, leading to lost or stolen goods, delays, and damage to the company's reputation.

In addition, cyberattacks can damage the relationships between different parties in a logistics company's supply chain. If a supplier's systems are compromised, it can disrupt the flow of goods and materials, leading to delays and lost business for the logistics company.

This can damage the relationship between the two companies and potentially lead to lost future business.

Protecting your logistics business from cyber attacks

Given the serious risks posed by cyberattacks, it is essential for logistics companies to take steps to protect themselves. Below are some strategies to consider.

1. Identity and access management (IDP)

Identity and access management (IDP) systems help ensure that only authorized individuals have access to your company’s systems and data.

2. Role-based access control

Another way to manage access to your systems is through role-based access control. This involves assigning different levels of access to different employees based on their roles within the company.

For example, a manager may have access to more sensitive data and systems than an entry-level employee. This is the thinking behind Track-POD's roles and permissions structure.

Track-POD logistics software offers 10 types of permissions for web users depending on what kind of access and role each staff member has.

3. Least privilege access

Another strategy for protecting your systems is to implement least privilege access, which means that employees only have access to the systems and data they need to do their job. This can help prevent unauthorized access and reduce the risk of a cyberattack.

4. Secure physical network infrastructure

It is also important to protect your company’s physical communication network infrastructure, such as ethernet cables and routers. This can include the following measures.

1. Securing devices in locked cabinets.
2. Regularly updating firmware.
3. Using encrypted connections.

5. Multi-factor authentication

In addition to passwords, consider enabling multi-factor authentication for added security. This requires users to provide additional forms of identification, such as a code sent to their phone, before they can access certain accounts or systems. Implementing a privileged user manager can provide an extra layer of security, thus making your logistics operations more resilient to potential risks.

6. Train employees on cybersecurity

Your employees are a critical line of defense against cyberattacks, so it is important to educate them about the risks and how to protect against them.

This can include training on how to recognize and avoid phishing scams, how to handle sensitive data, and how to report suspicious activity.

7. Invest in cybersecurity software

There are many different types of cybersecurity software available, including antivirus programs, firewalls, and intrusion detection systems. Investing in these tools can help protect your systems and data from cyberattacks. 

Using private browsers for Android or iOS can be a great addition to these tools, as they can help protect your online privacy and data by preventing tracking and blocking malicious websites.

8. Regularly update software.

It is important to keep all of your company’s software and systems up to date with the latest patches and updates. These updates often include security fixes, so failing to apply them can leave your business vulnerable to attacks.

9. Back up important data

In the event of a successful cyberattack, it is important to have a backup of your important data stored offsite or in the cloud. Sending backup to Backblaze B2 or another cloud storage platform can help minimize the impact of the attack and make it easier to recover your systems.

10. Work with a cybersecurity partner

For added protection, consider partnering with a cybersecurity company that can help you assess your risks and implement additional security measures.

To further bolster your protection against cyber attacks, earning an ISO 27001 certification with the help of a specialized partner should be among your considerations. It's a globally recognized standard for information security management systems (ISMS).

Working towards this with the help of a certification partner displays your commitment to cybersecurity by implementing best practice methodologies in data protection. This could significantly enhance trust between you and clients, whilst adding another layer of resilience against existing and future digital threats.

11. Use an Application Performance Monitoring tool

Using an application performance monitoring tool can help you protect your systems from cyberattacks. By keeping an eye on the performance and health of your application, you can quickly identify if any incidence occurs. Some APM tools also offer an alerts system, where they alert your IT team in case of any unplanned incident.

In addition you can troubleshoot issues by integrating Real User Monitoring (RUM) into your APM setup. This lets you pinpoint problems that end users are having, but which might not be conspicuous through standard observability implementations. The same benefits apply to security scenarios. Rather than malicious actors being allowed to interfere with your apps undetected, modern tools can spot vulnerabilities proactively.

Strengthening cybersecurity in logistics operations

The digital transformation of the logistics industry makes logistics operations vulnerable to cyberattacks, which can have serious consequences for businesses and their clients.

To protect your company from these threats, it is essential to implement strong passwords, enable two-factor authentication, educate employees on cybersecurity, invest in cybersecurity software, regularly update software, back up important data, and consider working with a cybersecurity partner.

By taking these steps, you can help ensure that your logistics business is protected from the risks of cyberattacks.

About The Author

Patrick Chown

Patrick Chown is the owner and president of network installation company, The Network Installers. The Network Installers specializes in network cabling installation, structured cabling, voice and data, audio/visual, commercial wifi and fiber optic installation for industrial and commercial facilities.