Quality Assurance in SaaS: Interview w/ Track-POD QA Engineer
Track-POD is a team of professionals making award-winning products and assisting logistics operations on a daily basis. You've met some of the Track-POD app development and customer success teams. This is a mini-interview with Alexandra Kalinovskaya - Track-POD's quality assurance engineer.
How long have you been doing quality assurance?
I have been working as a QA engineer for 3 years and joined the Track-POD team this year. During this period I am developing my skills and obtaining new experience.
Describe your typical workday.
My daily routine is pretty simple. Some main activities are:
- creating test documentation that is useful and necessary for further testing,
- investigating and analyzing requirements,
- validating bugs,
- testing features.
Usually, I have at least one meeting with the team where we discuss our plans and tasks.
What's the hardest thing about your job?
For me, the most challenging part is looking into technical requirements and aspects. It takes a long time to understand how it should work. I can’t start performing testing until I fully know the matter. But at the same time, such detailed investigation helps to find tricky bugs.
What's the most rewarding thing about your job?
The most rewarding thing from my point of view is the result: high-quality and easy-to-use product as well as happy users who work with the product which meets their expectations.
What's a common misconception about QA?
Lots of people think that it is an easy and useless job but in fact it requires technical skills and a certain way of thinking, the ability to analyze, as well as diligence and perseverance.
What is your favorite software/app (except for Track-POD) and why do you like it?
My favorite app is Notion. It is an all-in-one workspace for notes, data, and task management. It helps schedule tasks, store information in one place, set reminders, organize the work. It has a very simple and user-friendly design and tons of useful features.
Describe how you feel being a part of the Track-POD team in 5 words or less.
What's one thing about Track-POD you wish more people knew?
Track-POD is an amazing product. The development has involved much time, work, and effort. And we keep working on it and improving it every day to make users even more satisfied than ever before.