Interview with Track-POD Account Executive

This is the 5th interview in our Meet the Team series where we sit down with the people behind Track-POD to talk about what they do on a daily basis. We've now talked to a developer, a customer success guru, a QA engineer, and a business analyst. Meet Mindaugas Dailidė, an Account Executive at Track-POD.

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How long have you been working in sales?

14 years.

What made you choose Track-POD over other companies?

It's a market-leading product.

Describe your average workday in % (demos, live chat, email, LinkedIn, etc.)

Demos 25%, chat 5%, emails 45%, LinkedIn 10%, preparation for meetings 10%, self education/process improvement 5%

What's the shortest and longest demo you ever did?

Shortest 9min, longest 1h 16min. That’s precise data from our AI-powered analytics platform!

How can you tell when Track-POD is a perfect fit for the customer?

Well, it takes a lot of questions over emails, calls, and meetings to qualify customers’ requirements correctly, to disclose their real pains. Once this is done, I just show how we can cover it and let the customers see it for themselves.

What's the best part of your job?

The feeling that we are on the same page with the customer.

What's the most challenging part of your job?

I want to make sure customers receive all the information they need. Sometimes it is difficult not to slip to the area which is not really relevant to the customers and not to provide too much information.

What's one thing about Track-POD you wish more people knew?

I'd highlight three things.

1. Live tracking - it’s so useful and neat!
2. Automated routing - let AI make complicated decisions for you!
3. Custom fields - easily adjust the platform to your specific needs by yourself!

How would you describe the Track-POD team?

Everyone knows his/her part very well, is focused on the customers’ needs, and is willing to help a colleague in need.