February 09, 2024
Do you want to improve the quality of your courier service? You've arrived at the right location! How things are delivered from online shopping is changing because new technology is helping to monitor delivery drivers.
The worldwide market for courier services will reach a valuation of $400 billion by 2024.
Given the market size, it should come as no surprise that delivery drivers are essential to the courier business. The global delivery fleet is huge. In the US alone, there are more than 13.5 million truck drivers - this is not counting van drivers and small vehicle drivers. Scale this up to the global markets and it will become evident sophisticated driver tracking is the only way that may facilitate and expedite their work.
In this article, we'll discuss:
If you have a small courier business, our tips can simplify things, offer reliable help, and make your vehicles run better. Now is an excellent time to start using new tools that tell you where your drivers are.
If small courier businesses don't use advanced tracking systems, they often miss important information and work less efficiently. Using route management software that enables paperless operations and driver tracking, small businesses increase their operational transparency and can plan better routes, all of which translates into better customer service.
Here are some more examples of how advanced driver tracking benefits small businesses:
Small delivery businesses with few tech workers can track drivers using affordable, advanced systems. These systems help them choose the cheapest and fastest routes while providing good service. Combining tracking with planning trips closely makes these advantages even better.
Track-POD is an all-in-one platform for order management, route planning and electronic Proof of Delivery (ePOD) that makes it easier for delivery companies to manage lots of deliveries at once. It helps them plan their routes to make more money and waste less time when their vehicles are not moving.
The software examines many things for each delivery, like how heavy or oversized the packages are, what kind of vehicle is being used, how much it can carry, the driver's work hours, and how long they stop at each place.
Also, Track-POD lets you see where your drivers are in real time through its tracking feature. You can send routes directly to your drivers' phones and check on the day's work later. This helps you monitor your deliveries and change paths if there's traffic or road construction.
Other key features of Track-POD's advanced tracking solutions include:
By combining driver tracking and route planning, Track-POD’s software helps courier companies streamline their operations and deliver a 5-star experience to their customers.
Track-POD’s delivery driver app, voted as one of the best apps of such kind, helps drivers with their day-to-day work. This easy-to-use app has many features that make the driver's job easier:
For those who oversee deliveries like dispatchers, all these features come together nicely in one place, allowing them real-time updates on where drivers are and how deliveries are going, including seeing photos as proof of delivery right away.
These tools mean fewer mistakes; people making decisions have all the information, leading to smoother delivery service.
Businesses providing delivery services can become much more effective if they used a sophisticated method to keep track of their drivers. Here are some practical steps for small business owners to seamlessly integrate advanced driver tracking into their courier operations:
The first step is to compare different route-planning software options available. Some of the key things to consider while comparing are:
After comparing different software solutions, pick the one that works well for your company and is affordable.
Teaching your drivers about advanced driver tracking and how it works is important. This will help them learn more about the tech and use it to improve their job.
Some of the potential challenges that you may face while implementing advanced driver tracking are:
The courier industry rapidly evolves with emerging technologies transforming route planning and driver tracking. Small business owners who stay informed of these innovations will be poised to streamline operations further.
Drones are increasingly being used to deliver packages quickly and effectively, especially in cities. McKinsey estimates, that last year, there were over 875,000 drone deliveries worldwide– a big jump of over 80% from before.
Even though not many people currently use drone deliveries, they could change how we send and get packages by making it cheaper and faster. They're also good because they can help keep delivery drivers safe from accidents.
Plus, using drones for delivering things means getting your package more quickly while saving on fuel. Drones make it easier to provide deliveries to places that might be hard to reach otherwise.
Advanced analytics and machine learning allow us to optimize routing and predict delivery demands. With this trend, delivery times will be more accurate, fuel costs will be reduced, and operational efficiency will be improved.
There is a growing emphasis on environmentally friendly practices in courier operations.
To reduce their carbon footprint, courier companies can adopt the following environmentally friendly practices:
To improve last-mile navigation, courier operations are integrating augmented reality. AR applications help drivers find the best routes and locate delivery points more efficiently. They also provide real-time information, improving delivery accuracy and customer satisfaction.
Running a small courier business is simpler when you can monitor your drivers. Knowing their location and how much they have traveled helps you make quick, informed decisions. Use Track-POD to watch over your drivers, which saves money and smooths the delivery process.
Using tracking tools, digital delivery confirmations, and good communication helps with being responsible, giving excellent service to customers, and ensuring driver safety.
Small businesses can easily follow the steps to start using advanced tracking systems. In time, artificial intelligence (AI), future predictions in analytics, and new transport tech will work even better together.
Track-POD is user-friendly for monitoring vehicles and choosing the best paths without needing technical skills. With its wide range of services for transportation management, it gives businesses an edge in competition.